WhatsApp business agents

WhatsApp AI agents

Your customers' closest channel, run by an intelligent agent that answers and acts around the clock.

What we build

Intelligent WhatsApp replies
Understand customer messages in their dialect and answer accurately, in your brand voice.
Requests completed in the chat
Book and change appointments, follow up orders and send confirmations.
Hand-off to your team
The conversation moves to your staff when it needs a human, with a summary of the context.
Structured messages
Confirmations and reminders through approved WhatsApp templates.
Connected to your systems
The conversation linked to your order, CRM and email systems.

Why KALO

On the official platform
Built on the WhatsApp Business Platform.
Arabic first
Understands Saudi and Gulf dialects before any other language.
You own the system
Code and documentation are handed over in full under the contract.

How we work

Four clear stages.
Each one delivers value.

01
Assess
We understand the reality: systems, processes, data and team. The output is an opportunity map.
02
Design
Documented architecture, clear scope and a defined cost before we build.
03
Build
Delivery in short stages, each tested and handed over with team training.
04
Operate & evolve
Continuous monitoring, periodic performance reports and constant improvement.

FAQ

Is this a WhatsApp chatbot?

It goes further: an agent that understands the request and completes it through your systems, not a menu of canned replies.

Does it need a dedicated WhatsApp number?

It runs on a number registered on the WhatsApp Business Platform; the connection is set up as part of the project.

When does a person step in?

For sensitive requests, or whenever the customer asks, the conversation moves to your team.

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